Return Policy

  • We guarantee all items we sell are free of manufacturing defects (other than inconspicuous manufacturing defects not visible to the naked eye) for 7 days after receipt.
  • Should you receive a defective item, please contact us via email at info@futurewingsmodel.com. We will approve the return and provide a return label. Returned items must be in their original packaging and the same condition as received.
  • Should you wish to return any non-defective item, please notify us within 7 days of receipt by email at info@futurewingsmodel.com. Please include the order number, the item to be returned, and the reason for the return in your email. Upon approval, the item may be returned to us at the customer’s expense. Returned items must be in their original packaging and the same condition as received. A full refund of the model price, less original shipping charges, will be made as soon as we receive the returned item.
  • Any item returned after the 7-day guarantee is subject to a 20% restocking fee.
  • All refunds will be provided in the manner in which payment was received.